LEXINGTON, Ky. – Kentucky Athletics, Rupp Arena at Central Bank Center and Ticketmaster have implemented SafeTix to ensure fans’ mobile tickets remain secure when attending Kentucky events beginning for 2022-23 winter sports, including all basketball games.
To help fight fraud, Ticketmaster launched SafeTix, which uses an encrypted barcode that automatically refreshes every 15 seconds so the barcode cannot be stolen and used by another fan.
The only change for fans will be that screenshots of tickets will not be accepted on entry. Your mobile tickets will now show a unique barcode with a blue line running across it. This enhancement protects against tickets being screenshotted and tickets being sold multiple times by fraudulent resellers.
Fans should still transfer tickets and add their tickets to their mobile wallet from their My UK Athletics Account or the UK Athletics App.
For iPhone users, you will not see a barcode if you are viewing your ticket in the Apple Wallet. iPhone’s Apple Wallet uses NFC technology which eliminates the need for a barcode all together. An NFC token is deployed when the ticket is added to your Apple Wallet, and you will tap your phone to the scanner to gain entry. NFC technology is not supported on all Android devices. Most Android and non-iPhone smartphones will continue to show the new rotating barcode.
As a reminder, screenshots of tickets cannot be used.
Kentucky basketball season ticket holders will receive an email with more information when mobile tickets are available to be managed, beginning the week of Oct. 17 (men’s basketball) and the week of Oct. 24 (women’s basketball).
If you have any questions, please visit UKathletics.com/mobiletickets.